Merge Network wasn't designed from the outside looking in. It was built by operators who spend their days inside Salesforce and Litify, running real personal injury case management for real firms.
Deep, hands-on experience administering Salesforce and Litify for personal injury firms means seeing the same breakdown over and over: law firms and medical providers running the same case, coordinating through phone tag, faxes, and scattered email threads — with no shared system connecting the two sides. Referral status, treatment updates, and record requests all lived in someone's inbox instead of in the case itself.
Merge Network is the platform we wished existed: a single, secure, HIPAA-compliant workspace where firms and providers actually collaborate on a case — not just hand it off and hope for updates.
Merge Network is built natively on Salesforce — the same platform trusted by PI and workers' comp firms for case management. That means real data isolation, real audit logging, and a foundation that's already proven at scale, not a bolted-together side tool.